What to do if you receive spam with marketing texts

Do you feel like you’re getting more and more random text messages from businesses instead of calls or emails? You’re not mistaken: SMS marketing is booming.

According to Consumer Reports, when Ruth Lalangui gave DressBarn her phone number when ordering online, she didn’t realize she would start receiving spam.

“Every day. Morning, evening, afternoon. It’s too much,” she says.

Sometimes people opt for these types of texts without even knowing it. What was worse for Lalangui: the texts she received did not include a clear way to opt out.

If you receive spam with text messages, Consumer Reports indicates that there is are some things you can do.

“If the message offers a way to opt out, do it. You can also forward unwanted texts to 7726. It’s free and helps your carrier take action,” said Octavio Blanco, Consumer Reports finance and technology expert.

Your phone or carrier should also give you the option to block the number to prevent them from sending you more messages.

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You can also file a complaint with the FCC Where FTC if you receive messages that you have never accepted.

Report to the FCC | Report to the FTC

“Be careful when entering your phone number online. You may need to uncheck a box to unsubscribe from marketing texts or emails,” Blanco warned.

RELATED: I-TEAM: How to Sue a Telemarketer

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Blanco said if you receive text messages that you can’t stop, check the company’s online privacy policy for instructions on how to opt out.

For Lalangui, DressBarn’s unsubscribe policy states that you can unsubscribe from its marketing SMS by replying STOP.

Spam texts can certainly be annoying, but some can be dangerous.

“Smishing, as it’s called, is a way for scammers to try to get your personal information via text message,” Blanco said.

AFTER: Smishing: a silly word for a serious fraud risk

Scammers may send you an SMS pretending to be from a government agency. They may seem urgent and require an immediate response. They may even seem friendly or use your name.

“If you receive a suspicious text message that you have not subscribed to, do not reply, even if it says ‘SMS STOP’ to unsubscribe. Block the number and then delete the text,” Blanco said.

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Consumer Reports also indicates add yourself to the do not call registry. It also covers unwanted text messages. You will find a direct link to register here: https://www.donotcall.gov/register.html.

All Consumer Reports material Copyright 2022 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a nonprofit organization that does not accept advertising. It has no commercial relationship with any advertiser or sponsor present on this site. For more information, visit consumer.org.

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