Government issues notice on using ed-tech companies for online coaching | Latest India News

New Delhi: The Center issued a notice on Thursday warning parents and students to be cautious when opting for online coaching offered by ed-tech (education powered by technology) companies. The government has asked stakeholders to carefully assess the “free services” promised by these companies.

The Department of Education issued the advisory after several cases of fraud at education technology companies were reported.

“The Ministry of School Education and Literacy has learned that some educational technology companies are luring parents by offering free services and having the Electronic Funds Transfer (EFT) mandate signed or activating the debit function automatic, particularly targeting vulnerable families,” the ministry said.

According to the advisory, parents and students were advised to avoid the auto-debit option for paying subscription fees to these companies, as ed-tech companies may offer “free premium business models”. which may seem free at first glance, but for access to continuous learning. , students will need to opt for a paid subscription.

“Enabling auto-debit can cause a child to access paid features without realizing that they are no longer accessing the free services offered by the ed-tech company,” he said.

The government has further warned parents and students against taking out any loans and against registering credit or debit cards on the apps of these ed-tech platforms, and advised against installing these applications on mobile phones without verifying their authenticity.

“Check the quality of content provided by ed-tech companies and ensure that it is in line with the curriculum and your field of study and easily understood by your child,” he added.

Citing the Consumer Protection (E-Commerce) Rules, 2020, the department said: “No e-commerce entity shall engage in any unfair commercial (marketing) practice whatsoever in the course of its activities on its platform or otherwise. It must not misrepresent itself as a subscriber and post reviews of its products or misrepresent the quality or characteristics of any educational content and its learning tool.

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